![]() Royal Mail - £2.99 size and weight dependentĪlternatively you can arrange to return to us by your own courier at your own cost. A member of our customer service team will then advise you further. To return your goods please submit a request using the contact form on our Support Page. Returns will be isssued as a credit note. Our extended returns period runs until the 16th January 2023.Īll items must be new and unused condition, with tags attached. When returning your item, please provide a copy of the original receipt and a note explaining why you are returning your goods.įrom the all items that are eligible for return will qualify for our extended Christmas Returns. We recommend that the returned items are insured when shipped. Without agreement from Affordable Golf return shipping charges are the responsibility of the customer. Should there be a problem with the manufacturer’s warranty period Affordable Golf will do everything possible to assist you in taking care of your particular situation. The goods must be returned within 30 days from signing for the goods in order to receive a refund - Please note we do not accept returns for any custom fit items unless they are faulty when delivered.Īll products carry a full manufacturer’s warranty. Second hand items must be in the exact same condition as sent by Affordable Golf. Items must be in new and unused condition. ![]() In the unlikely event that you are unhappy with your product simply return items with the original packaging and materials. We offer a 100% money back guarantee on all website orders, including second hand. If something's not quite right, you can return most items up to 30 days after delivery. Please note, Custom Fit Golf Clubs typically take 25-30 working days for delivery. (Excludes bank holidays and not applicable on orders placed on Saturday or Sunday).īusy working during the week? We can guarantee delivery on a Saturday. UK NEXT DAY £4.99 Under £100 / Free Over £100 ![]() You will then be sent a final 15 minute window when you can expect to take delivery of your order! You will have a confirmed 1 hour timeslot and can even follow the driver until he delivers to you! You will get an email or text message confirming what your expected delivery time will be. Our customers also benefit from DPD's pickup service, allowing you to divert your parcel to the nearest DPD pickup point for added convenience. We recommend that you fully insure any item(s) that you return to us just to be safe.The majority of our deliveries are made by our delivery partner DPD who will provide you with a 1 hour delivery window for your order. Upon receipt of your RMA #, clearly write this RMA # on the outside of the box containing your return and then ship it back to us. Please contact us by email to receive your RMA # before returning an item. Return ProcedureĪll returns require a Return Merchandise Authorization number (RMA #). If you receive your order and feel that the condition is not consistent with our representation, please let us know immediately and we'll do our best to make you happy. We take great care in describing the condition of our products accurately. Has up to five business days to perform an inspection of box and contents, so please do not discard original box and item(s). Requires proof of damage, please email or text us a photo showing damaged box and broken item. Fun Fact less than 3% of all goods shipped from Mr Topes Golf experience transit damage. After five business days you’ll receive a 100% refund and a prepaid shipping label, use label to ship damage item(s) back to us. We’ll immediately open a damage goods claim with the shipping service. ![]() If your product arrives damaged notify us immediately via email, please include your phone number. Mr Topes Golf provides insurance on all items shipped via USPS and FedEx.
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